BitDefender is one of the most popular antivirus and cyber security companies in the world. Created in 2001, the company has continually strived to analyze the cyber-attacks that happened worldwide. While doing that, it also managed to create some of the best solutions designed to eliminate these threats. That’s why BitDefender Customer Service is now maybe the most important developer of internet security software, anti-virus software and endpoint security software. BitDefender has also entered the mobile security world, with dedicated solutions being available for this feature alone. The company has more than 500 million users all over the world, and it’s the third largest anti-virus/anti-malware software developer based on revenue. A thing to keep in mind about BitDefender is that the company offers protection for Windows & Mac OS.
BitDefender doesn’t stop here though, instead, it also has free tools and software designed to remove unwanted adware from your PC. It also has a free antivirus for Android and Windows, as well as an online quickscan. All of these features add up to bring you the efficiency and value that you need from a reputable security software creator. The company has its own set of technologies that are specifically used to identify and eliminate threats. Throughout the years, BitDefender has managed to successfully identify various types of threats, such as the recent ransomware attacks. This goes to show the great strength that BitDefender is ready to pursue in order to help protect the data of its customers.
BitDefender has grown quite a lot in the past decade, and it has continually expanded its service range to new locations. You can now get BitDefender Customer Service from just about any region in the world, and most of the software products are localized to popular languages like English, Spanish, French, German, Chinese, Japanese, etc. With such a wide exposure, there are bound to be some issues and errors that you can deal with.
Thankfully, BitDefender can help you with this! They have a dedicated customer service team that you can access whenever you encounter any issues. What type of problems can be solved by the BitDefender team? These include issues with upgrading or installing the BitDefender software, licenses that are not working, huge bandwidth consumption, unresponsive computer due to BitDefender software installation and so on. If these things happen, then you can call the BitDefender Customer Service Phone Number or visit the official site.
If you want to access the customer service, you just have to visit https://www.BitDefender.com/support/ (if you are in another country outside the US, the browser will redirect you to the local language if supported). On this page, you can access 2 sections, the home user, and business user section. Select the right one that suits your needs, and then you can read some of the troubleshooting options. However, if that doesn’t help you at all, you can find a way to contact the support team in the Upper Right directly. Here you can choose to send a message, access the BitDefender Phone Number or even enter a live chat with the support team.
General Problem Solving Tips
BitDefender Auto Renewal
This is a service designed to help you maintain your anti-malware protection at all times. To do that, BitDefender Antivirus requires you to keep your payment information on the site. Once your subscription is over or close to being over, you will receive email notification 30, 15 and 7 days beforehand. You will be notified of the fact that your subscription will expire, and that you will be charged for a new subscription when the time is up. This is great because it helps people automatically renew their BitDefender Antivirus subscription, yet at the same time, this will also remind you to stop the subscription if necessary.
Enable or Disable BitDefender Antivirus
- First, you have to double click on the BitDefender Antivirus icon at the bottom right of the desktop
- Move the mouse to the left, click on the Virus shield
- Move the mouse to the black check near the Virus shield.
- Press that button, now the Virus Shield will change to red, and the antivirus is disabled
- You can enable the antivirus simply by pressing that check button again, the BitDefender Antivirus will turn to green when that happens.
BitDefender Antivirus Real Time Protection
One of the primary benefits offered by the BitDefender Antivirus is that it works in the background at all times. Even if you go away from the computer, your device will constantly be protected. The antivirus works in real time, and it will automatically stop any intrusion and notify you about it. If you want to check for viruses, then you can do a scan, but even then, the BitDefender real time protection is active. So yes, the BitDefender Antivirus does protect you at all times. If somehow BitDefender Antivirus real-time protection is not working, you should dial BitDefender Customer Service Number immediately and talk to a specialist to get it fixed.
BitDefender Schedule Scans
Scheduling a scan is easy, all you need to do is to go to the Modules window, select Protection and then Antivirus. Here you can find a tool that helps you manage scans. Select to create a new custom task whenever you want and then press OK. Scans can be set to “at system startup”, “periodically” or “once”. You can also set the scan when your computer will be idle and you will not be working on the device as all the system resources will be available to BitDefender Antivirus and scan will be completed faster than usual.
BitDefender Antivirus Memory Consumption
Usually, the BitDefender Antivirus doesn’t require a lot of memory or CPU. In case you see a 100% memory and CPU consumption, then you may have to deal with a virus attack. A good idea here is to restart your computer. There may also be a driver issue here, so try to update drivers to avoid this issue. We recommend you to have a computer with at least 2 GB of RAM when you use this software. However, all antivirus software requires a lot of memory during scans, so you shouldn’t worry if you see high CPU and memory values during those scans!